Privacy

HeatNap respects your privacy. We do not sell your personal information.

When you place an order, we store your email address, the items you ordered, the order total and status, and the name and shipping address you confirm on PayPal, so we can fulfil, deliver and support your order. Payments are processed by PayPal. HeatNap never receives your card or bank details; PayPal handles them under its own privacy statement.

If you use the contact form, we collect your name, email address and message. These details are saved in the website's local database so we can manage and respond to your inquiry. Customer support email is handled through Hostinger Mail, which processes the information needed to deliver and store messages. Please include only the information needed for your inquiry and do not send payment card details or passwords.

Your browser stores your shopping bag, wishlist, comparison list and recently viewed products locally. Checkout uses temporary browser storage to prevent duplicate submissions. You can remove these saved details through the website controls or your browser's site-data settings. Administrator sign-in uses a session cookie.

Google Maps loads only when you choose to load the map or open a Google Maps link. This connects your browser to Google. Google receives information such as your IP address and may use cookies under its own privacy policy.

For questions about your information or a request to access, correct or delete it, email [email protected]. We will review your request and explain any information we need to keep.